Returns & Exchanges
At Pestie, we stand behind our smart pest control solutions with a 100% satisfaction guarantee. If your DIY kit doesn't meet your expectations or you need to pause your subscription, we are here to make it right.
Initiate Your Request
Contact our support team via email or our online portal within 30 days of receiving your kit to start the return process.
Package Your Items
Place the unused portion of your pest control kit and any included hardware back into its original shipping box.
Attach Prepaid Label
Print the prepaid shipping label provided by our team and securely attach it to the outside of your package.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing